What areas do you service?

We proudly serve clients in Clemmons, Bermuda Run, and Advance.

How do I schedule and pay for dog walking and pet visits?

Request and pay for services, message us, and update your records all on the Time to Pet App or through the Time to Pet portal.

Payment policy?

Services are not confirmed until full payment has been submitted. All clients are automatically enrolled in AutoPay which will charge the card on the clients account two days prior to service. Clients may opt out of AutoPay, however they will be responsible for manually submitting payment once invoice is received via e-mail three days prior to service.

Cancellation policy?

We provide a full refund if canceling 2 or more days’ prior to scheduled visit. We charge 50% cancellation fee if canceling within 1 days’ notice of scheduled visit. We do not offer refunds if canceling same day of scheduled visit.

Are your times guaranteed?

We operate on early morning, morning, afternoon, and late evening windows. If you have a scheduled appointment for the afternoon, we will arrive anytime between 2:00pm and 5:00pm to begin service.

Do you offer different appointment times other than 40 minutes?

Currently, we only offer 40 minute dog walking and drop-in pet visits.

Overnight stays?

We do not provide overnight stays at this time. However, we do offer early morning, late evening, and daytime appointments for out of town clients.

Would you need a key to my house?

Yes. Please be sure to have an extra key made for us to keep for current and future scheduled visits at the meet & greet. We request that you provide an extra key (or alternate option) if you have a keyless entry door in the event of a power outage or malfunction.

Are you Insured?

Yes. We are insured and bonded through Business Insurers of the Carolinas.

Are you Certified?

Yes. We are certified through National Association of Professional Pet Sitters (NAPPS) and we are First Aid/CPR certified.